Wednesday, July 17, 2013

Retail Manners #2

Converse with the cashier in a nice way. I think people don't realize how rude they come across sometimes, how terse. Really, is it that hard to say, "No, thank you," instead of just a curt "No?" Or at least a "no" with a smile? "Would you like the extended warranty with that?" "No thank you." Is that so hard? Along the same lines, please don't vent your frustration over the long lines (or whatever you feel the need to gripe about....dirty store, screaming children, something missing that you wanted to buy, etc) to the cashier...there is really nothing we can do about it, and MOST of us are doing the very best we can to speed things along and get you out of there as quickly and efficiently as possible. If you do have a legitimate gripe, and urgently need to convey it to someone, ask to speak to a customer service manager....that's their job to listen to grievances and try to fix problems. Don't take it out on the poor cashier, who can only do his/her job (and I can assure you, knows absolutely nothing about that fancy mustard that always seems to be out).

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